General Questions

All your questions about la44, answered here

Deposits, withdrawals, VIP benefits, live casino, and support — find detailed answers on every aspect of la44 on this page.

Whether you are a new player or an experienced member at la44, many questions come to mind. How to deposit money, how VIP cashback works, how to join the live casino, or when to contact support — clear and detailed answers to all of these are laid out below. If you cannot find your question here, feel free to reach out via our live chat or email support.

Deposit Questions


The minimum deposit at la44 is ৳100, regardless of the payment method. This applies equally to bKash, Nagad, Rocket, Upay, and bank transfer. The low entry point makes it easy for new players to try out the platform without a large commitment.

la44 currently supports five popular payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfer, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank are accepted. All methods are secure and fast.

Log in to your la44 account, go to the "Deposit" option, and select bKash. Send your bKash payment to the designated number and submit the transaction ID. Your balance is usually updated within a few minutes. If you run into any issues, live chat support is available directly on the site.

la44 does not charge any additional fees on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply a small fee according to their own transaction policy. That is entirely the payment provider's matter — there are no fees from la44's side.

Deposits via Nagad are usually processed very quickly. Once the payment is successful, your la44 account balance is typically updated within a few minutes. It may take slightly longer during peak times, but that is rare. If there is a delay, contact support with a screenshot.

The minimum withdrawal amount at la44 is ৳800. Once a withdrawal request is submitted, the funds generally arrive in your chosen payment method within 30 minutes to 3 hours. This timeframe applies to bKash, Nagad, Rocket, Upay, and bank transfer alike.

VIP & Cashback


la44 VIP members receive weekly cashback, priority support, and early access to exclusive promotions. The cashback rate increases as you move to higher tiers, and the quality of service improves along with it. VIP benefits are unlocked through regular play on the platform.

la44 has three VIP tiers. The Bronze tier offers up to 0.4% weekly cashback. The Silver tier raises that to up to 0.8%. The Gold tier offers the highest rate — up to 1.2% weekly cashback. Benefits grow with each tier you reach.

Weekly cashback is calculated based on your total wagers placed during that week, at the rate corresponding to your VIP tier. At the end of each week, the cashback amount is automatically added to your account balance. The process is fully automatic — no separate claim is needed.

VIP tier progression is based on your regular activity on the platform. The more you play and stay active, the faster you move toward the next tier. Once you cross a specific milestone, the system automatically upgrades your tier and notifies you by email or notification.

No, there is no separate application required to receive cashback. la44's system automatically reviews your activity at the end of each week and credits the earned cashback directly to your account. If cashback does not appear in a given week or something seems off, contact support.

Live Casino


In live dealer games, a trained dealer runs the game from a studio or casino floor, broadcast to you via high-definition video streaming. You can watch in real time as cards are dealt or the roulette wheel is spun. You can also chat with the dealer through the chat option. It is a fully authentic casino experience.

Each live casino table has its own minimum and maximum bet limits, which vary by game category and table. There are options for all types of players, from low-limit tables to high-limit ones. The specific limits for each table are visible before you enter the game lobby.

Baccarat is one of the simplest games in the live casino. There are essentially three betting options: "Player" wins, "Banker" wins, or "Tie". The hand with a total closest to 9 wins. Beginners should start with small bets and focus more on the "Banker" bet, as it has a slightly higher chance of winning.

Yes, la44's live casino is built to be mobile-friendly. It can be accessed easily from any smartphone browser, whether Android or iPhone. For the best experience, use Wi-Fi or a strong mobile data connection. Clear your browser cache occasionally to keep the video streaming smooth.

Teen Patti is a South Asian three-card game — the dealer gives each player three cards and the hand with the highest card ranking wins. Andar Bahar is even simpler — a "joker" card is revealed and players bet on whether a card of the same value will appear on the "Andar" (left) side or the "Bahar" (right) side.

Customer Support


There are two main ways to contact la44. First, you can get instant help through the live chat option directly on the site. Second, you can write to [email protected] by email and receive a response within a short time. Both channels are active and reliable.

Having a few details on hand when contacting support helps resolve issues faster: your registered email or username, the date and amount of the transaction, the relevant transaction ID, and a screenshot of the issue if available. Providing this information allows the support team to assist you as quickly as possible.

Yes, la44's support team provides service in both Bengali and English. Players from Bangladesh can write or communicate entirely in Bengali and receive full assistance. There is no language barrier — the team is trained with local players in mind.

la44's customer support is active 24 hours a day, 7 days a week. Live chat and email support remain open on Fridays, Saturdays, Eid, and any public holiday. If you have an urgent issue at 1 AM or 4 AM, do not hesitate to reach out.

la44's support operates through live chat and email. If you report an issue by email, the support team will respond by email — no phone call will be made, and la44 will not ask for your phone number. If someone calls you claiming to be a la44 representative, that is suspicious and you should notify support immediately.

Still have questions?

Our support team is by your side 7 days a week, 24 hours a day. Write in Bengali — you will get a quick reply.

Live Chat: Available directly on the site
Email: [email protected]
Hours: 24/7, in Bengali and English